2 million eEvids and counting

We launched eEvidence in February 2012. In the first 12 months, we generated email evidences for 178,599 emails. Now, a year later, we have just broken the 2 million eEvid mark.

Which are the reasons for such a growth?

The first and most exciting reason is that the number of users signing up for the service has been growing faster and faster since the service was launched. While in February 2013 we had 1,733 registered users, last month we closed with more than 10,000.

Furthermore, one year ago only 13.8% of all registered users belonged to a multi-user premium account, when today premium users have increased to 43.5%. Why? Because due to our flat-rated plans, many of our premium customers have decided to certify not just their critical emails, but all emails sent from their organizations. Certifying, say, 250,000 emails a year through eEvidence costs only 1,999€, backup included. So why not get them all certified?

Thank you for trusting eEvidence.

Licensing Policy Update

In the last couple of months, we’ve been working hard in redesigning our license’s renewal and upgrade policy. We want eEvidence to be a friendly environment and, we must admit it, some of our former licensing processes were a bit too tight.

We know our customers value what we do for them. And we trust they will always use our services with responsibility. Our new licensing policy is based on this belief.

Renewing just because

Do not worry about your license’s renewal date. We will now let it expire before asking you to renew, sending you a 30 days notice to do so, without service interruption.

Do not overpay

When registering for a premium license, you no longer have to select a plan that suits your intended use. If you ever reach your license’s limit, you will be given 15 days to renew or upgrade you license before we suspend your service. In most cases it is worth upgrading, but you may as well decide to renew your current plan for a full new year. In case you decide to upgrade, you will get a 100% refund of what you paid for the previous license with no changes on the expiration date.

Upgrade only if…

There are only two reasons why you should consider upgrading: because you’ve reached you license’s year quota or because you are interested in the advanced features included in the E+ Unlimited plan. Other than these, no need for you to upgrade

Are you sure you need to upgrade?

License downgrades have never been, and never will be, permitted. Every premium license includes perpetual backup of your eEvids and our flat rates have been adjusted to make the model sustainable for the years to come. Allowing you to switch to a more affordable license, would either risk our model or require us to partially delete your backup.

With this new policy, customers no longer need to worry about their license’s quota and due dates. If a revision of their license is ever needed, we will let them know with plenty of time for them to make a decision.

From occasional users to “eEvidence Maniacs”

Free users tend to use eEvidence just now and then, securing very specific emails only. Others will switch to E+ premium plans to rely on the service more regularly, in some cases from ERPs and other enterprise software solutions that include eEvidence features.

Finally, we have what we identify as eEvidence Maniacs. These are mostly companies that implement eEvidence as a key batch process of a business workflow to secure even thousands of emails per hour.

A good example of such eEvidence Maniac is this consultancy firm from the Netherlands using eEvidence as part of the information services they provide to their customers: 90,000 emails, averaging 900 KB each, certified yesterday in just a few hours. They told us they were looking for a stable and reliable service, but did not really expect it to be cheap. Well, they found us, we showed them how competent we were on the subject and our 449€ annual flat rate deal for up to 100,000 certified emails a year proved altogether extremely convincing.

Good for them!

JSON web service for retrieving email delivery status

When you forward an email to eEvidence as part of, say, an ERP workflow, you are confident we will deliver it to destination within seconds. However, how do you know we really did? The JSON (and RESTful) channels, for data interchange through standard HTTPS, allow you to retrieve the status of your emails by directly querying our databases. Simple as that.

JSON, or JavaScript Object Notation, is an open standard format that uses human-readable text to transmit data objects consisting of key:value pairs. It is used primarily to transmit data between a server and web application, as an alternative to XML.

The eEvidence RESTful query is implemented by defining four aspects:

/{private.key} Customer query private key.
/{start.date} Starting date for the records to be retrieved in YYYYMMDD format.
/{end.date} Ending date for the records to be retrieved in YYYYMMDD format.

Once implemented, the query returns the relevant data for non-delivered eEvids within the date range. Optional parameters allow you to retrieve all records —{full}—, regardless of their status, or check the status of a particular email —{xfield}.

This feature is only available to E+ Unlimited users.

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